Helpdesk for Solo Developers

One place for all your products' customer emails. API access for your AI agents.

GoPimi gives solo developers one organized place for every product's customer email — separated by workspace, automatable via REST, and open for AI-agent triage through 157 endpoints and webhooks.

The Solo Developer Problem

You ship multiple products. Each one has its own domain, its own customers, its own support email. Feature requests for your SaaS land in the same inbox as bug reports from your mobile app and billing questions from your WordPress plugin. You lose track of which product a customer is writing about. Important emails get buried.

You need every customer email in one organized place — separated by product, but visible from a single dashboard. And when you're deep in a coding session, you need your AI agent to handle the triage.

Workspace Per Product

Create a workspace for each product you ship. Each gets its own email addresses, contacts, tickets, and conversations. Total isolation — your analytics tool's customers never mix with your design tool's support queue.

• myanalytics.io — support@myanalytics.io, its own contacts and tickets
• designtool.app — help@designtool.app, separate workspace
• wpfastcache.com — support@wpfastcache.com, plugin-specific support

One subscription. One dashboard. Switch between products with a click.

Custom Domains, Professional Support

Every workspace gets its own email addresses on your product's domain. Customers email support@yourproduct.com — it lands in the right workspace automatically. No forwarding hacks, no shared Gmail inbox. Your customers see a professional support address, not a personal email.

AI Agent Access via API

This is where GoPimi is different from traditional helpdesks. Every operation is available through the REST API — 164 endpoints covering tickets, conversations, contacts, tags, and more. Your AI agent can:

• Read incoming tickets — fetch new messages, understand customer issues
• Draft replies — compose responses that auto-save and sync across devices
• Triage and tag — categorize tickets by type, assign priority
• Close resolved issues — mark tickets as done when the fix ships
• Search contacts — look up customer history before responding

Connect Claude Code, a custom MCP server, or any AI tool that can make HTTP requests. Generate an API token and your agent has full access to your support pipeline.

Draft Messages Across Devices

Start a reply on your laptop during a coding session. The draft saves automatically via the API. Pick it up on your phone during lunch. Or let your AI agent draft a response that you review and send later. Drafts are server-side — not stuck in browser storage.

Three Workflows

Different products need different support styles:

• Tickets — structured support with status tracking and SLA for your main product
• Shared inbox — team conversations if you bring on a collaborator
• Personal inbox — private email management for your solo projects, visible only to you

Enable or disable each workflow per workspace. A personal side project might only need personal inbox. Your main SaaS might use tickets with SLA tracking.

Built for Automation

As a developer, you automate everything. GoPimi fits that workflow:

• Your error monitoring detects a crash? Create a ticket via API
• A customer signs up? Add them as a contact automatically
• A payment fails? Create a high-priority ticket with context
• Deploy a fix? Close related tickets in bulk

Webhooks notify your systems when support events happen. 15 event types with HMAC-signed payloads.

Get Started